Setting up your Linksys app

1. Download App: Download the Linksys app at App stores on your phone (Play on Android - requires Android 9.0 and later, App Store on Apple - requires iOS 14.1 or later)

2. Turn on Bluetooth: Ensure it is switched on in your mobile device.

3. Connect to the new router’s WiFi: Make sure the LED light on top of the Linksys router is solid blue and connect to the WiFi using the WiFi password written on a label on the base of the router

4. Open the app: If at this point you are prompted to turn on any permissions (e.g. Allow Network access or Bluetooth) to enable the setup process, please enable them.

5. Depending on your mobile device:

a. iOS: Select “manage your WiFi” at bottom of page.

a. Android:Select “Log in” (under “Already using Linksys product?”)

6. Select sign-in method: Select the option to sign in with the “Router Password” However, do not enter the router password.

Instead, select the option to “Reset Password”.

7. Enter recovery key: You can find the 5–digit recovery key on the label on the base of the router, under the password (see example below).

8. Create new password: Once the recovery key is inputted the app will ask you to create a new password. Follow the Linksys password parameters and create a new password (Note: this will not change the Wi-Fi password)

9. Access your network on the app: Once this has been done, the app will take a few moments to get the ‘router settings’. Once this process is complete, the app will display the home screen and you can view your network.